The New Robot Assistant

The CLOi line of robots from LG could soon be assisting humans at hotels, airports and shopping malls.

Developed to coincide with the 2018 Winter Olympics, the LG CLOi robots each boast a barrel-shaped body and a circular interface display. The new line, with an eye towards high-end markets, includes the Serving Robot, which can deliver food autonomously 24 hours a day; the Porter Robot that carries luggage and handles guest payments; and the Shopping Cart Robot, which helps customers locate and select items in premium grocery stores.

The purpose of the Serving Robot is to deliver meals and drinks to guests and customers at hotels and airport lounges quickly and efficiently. The robot can deliver food or refreshments around the clock and with its built-in sliding tray, present the tray to the customer for easy removal. Once the delivery is confirmed, the Serving Robot makes its way back on its own.

Designed to deliver luggage to guests’ rooms, the Porter Robot minimizes the inconvenience that may result from slow service and long wait times during a hotel stay. The Porter Robot can also handle express check-in and check-out service and take care of payment, allowing busy guests to check out and have their luggage delivered to a waiting car in a fraction of the time.

LG is also applying its robotics know-how to improve the shopping experience at premium supermarkets. With the help of LG’s Shopping Cart Robot, customers can scan items using a barcode reader on the robot to view product prices and see their complete shopping list on the face display. The robot can also guide shoppers to the products they select on a smartphone app.

CES 2018: LG Introduces Three New CLOi Commercial Robots [IEEE]